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DELIVERING TOMORROW'S REALTIME APPLICATIONS TODAY

ObserveIT™ SaaS ObserveIT™ ObserveIT™ Enterprise

ObserveIT™ Provider

ObserveIT™ Enterprise allows large organisations to utilise next generation technology to monitor and manage their entire network.  Larger corporations with a presence in more than one location or country will recognise the true value of ObserveIT™ Enterprise. ObserveIT™ Enterprise can operate as a stand-alone or integrated solution, clustered or non clustered application.

ObserveIT™ Enterprise has the ability to integrate into your existing legacy systems ensuring historical and current data is not compromised.  By integrating numerous IT support management systems into a consolidated solution, ObserveIT™ Enterprise delivers a streamlined, cost effective application that has the ability to;

  1. reduce high resource overheads
  2. optimise staff productivity
  3. eliminate time-consuming manual tasks
  4. provide greater visibility over your IT infrastructure
  5. simplify tracking of issues
  6. calculate your potential revenue loss during outages
  7. present detailed executive reporting
  8. enable automated Contract and SLA management
  9. enable managers real-time visibility of their team
  10. schedule on-call technical support
  11. manage escalations to agreed SLA’s
  12. notify management if staff are not logged in to action a new alert
  13. automate “best practice” compliance auditing
  14. manage assets on-line
  15. automate configuration management
  16. access local and global knowledge bases

Included in ObserveIT™ Enterprise are the following Core Modules;

Core Module Table

Core Modules ObserveIT™ SaaS ObserveIT™ ObserveIT™ Enterprise* Provider Enterprise
Licence Manager X X X X
Administration Management X X X X
Change Control Management X X X X
Service Desk Incident Management X X X X
Detailed and Executive Reporting X X X X
Threshold & Alert Management X X X X
Polling Management X X X X
SLA Management X X X X
Contract Management     X X
Compliance Management     X X
Asset Management   X X X X
Resource Management     X X
Configuration Management   X X X
Business Knowledge Base   X X X
Community Knowledge Base     X X
Real-Time Management of All ObserveIT Products X

* ObserveIT™ Enterprise application is able to be clustered

Additional Modules are currently under development which will further increase the capabilities of ObserveIT™ within your organisation.

::Calendar of Events
 
 
 
 
 

 

 

 

 

 

 

 

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